Privacy Policy

Last updated: September 3, 2026

PurrNest operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). PurrNest is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.

• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.

• Account information including your username, password, security questions, preferences and settings.

• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.

• Communications with us including information you include when contacting customer support.

• Device information including information about your device, browser, network connection, IP address, and other unique identifiers.

• Usage information including information regarding your interaction with the Services and how you navigate our website.

Personal Information Sources

We may collect personal information:

• Directly from you when you use our Services, make a purchase, create an account, or contact us.

• Automatically through our Services, including through cookies and similar technologies.

• From service providers that process information on our behalf.

• From business partners or other third parties.

How We Use Your Personal Information

We may use your personal information to:

• Provide and Improve Our Services. Process payments, fulfill orders, arrange shipping, manage returns and refunds, maintain accounts, remember preferences, and improve your shopping experience.

• Marketing and Advertising. Send promotional communications and provide advertising that may be based on your activity with our store.

• Security and Fraud Prevention. Detect, investigate, and prevent fraudulent, illegal, unsafe, or malicious activity and protect our Services and customers.

• Communicate With You. Provide customer support, answer questions, send order updates, and maintain our relationship with you.

• Legal Reasons. Comply with applicable laws, legal processes, government requests, and enforce our terms and policies.

How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate our business, including:

• With Shopify, payment processors, fulfillment and shipping providers, customer support providers, analytics providers, and other vendors that provide services on our behalf.

• With marketing and advertising partners.

• When you request or authorize us to disclose information.

• With affiliates or companies within our corporate group.

• In connection with a merger, acquisition, financing, bankruptcy, sale of assets, or similar business transaction.

• When necessary to comply with applicable law, legal obligations, subpoenas, warrants, or other lawful requests.

• To protect our rights, our customers, or the security of our Services.

Relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information about your access to and use of our Services to provide and improve its services.

Information submitted through our store may be transmitted to Shopify and other service providers that may be located in countries other than where you reside.

We may also use Shopify features that use information from interactions with our store and other merchants to help provide, protect, personalize, and improve the shopping experience.

In circumstances where Shopify independently processes your personal information, Shopify is responsible for that processing and for responding to applicable privacy requests relating to that processing.

Cookies

Like many websites, we may use cookies and similar technologies to operate our store, remember your preferences, understand how customers use our Services, perform analytics, and support advertising and marketing.

Your browser may allow you to remove or reject cookies. Blocking certain cookies may affect the functionality of our Services.

Third-Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties.

If you follow a link to a third-party website, you should review that website's privacy and security policies. We are not responsible for the privacy, security, accuracy, or reliability of third-party websites or platforms.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are a parent or guardian and believe a child has provided personal information to us, please contact us to request its deletion.

We do not knowingly sell or share, as those terms may be defined under applicable law, personal information belonging to individuals under 16 years of age.

Security and Retention of Your Information

We take reasonable measures to protect personal information, but no security system or method of transmission is completely secure.

We retain personal information for as long as reasonably necessary to provide our Services, maintain accounts, fulfill legal obligations, resolve disputes, prevent fraud, and enforce our agreements and policies.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

• Right to Access / Know. You may have the right to request information about personal information we maintain about you.

• Right to Delete. You may have the right to request deletion of certain personal information.

• Right to Correct. You may have the right to request correction of inaccurate personal information.

• Right of Portability. You may have the right to receive a copy of certain personal information.

• Right to Opt Out of Sale or Sharing / Targeted Advertising. Depending on your jurisdiction, you may have the right to opt out of certain uses of personal information for targeted advertising or activities legally considered a sale or sharing.

• Communication Preferences. You may unsubscribe from promotional emails using the unsubscribe option included in our emails. You may still receive transactional communications relating to your orders or account.

We may need to verify your identity before completing certain privacy requests.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

UK and European Economic Area Residents

If you reside in the United Kingdom or European Economic Area, you may have additional rights under applicable data protection laws, including:

• The right to object to or restrict certain processing.

• The right to withdraw consent where processing is based on consent.

• The right to lodge a complaint with an applicable data protection authority.

Withdrawal of consent does not affect processing that occurred lawfully before consent was withdrawn.

Complaints

If you have concerns about how we process your personal information, please contact us using the information below.

Depending on where you live, you may also have the right to appeal certain decisions or lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process personal information outside the country where you live.

Where required by applicable law, international transfers may be made using recognized legal mechanisms, including applicable Standard Contractual Clauses or other legally recognized safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, Services, or applicable legal or regulatory requirements.

When we make changes, we may update the "Last updated" date and provide additional notice when required by applicable law.

Contact

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise privacy rights available to you, please contact us at:

PurrNest
Email: tryspectrumlabs@gmail.com

Business Mailing Address:
Vibrant Discounts LLC
332 S Michigan Ave
Suite 121 #5496
Chicago, IL 60604
United States

For purposes of applicable data protection laws, PurrNest is the data controller of your personal information where applicable.